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Assessment Strategies in Technical Services
Kimberley A. Edwards
American Library Association, 2019

front cover of Dedicated to the People of Darfur
Dedicated to the People of Darfur
Writings on Fear, Risk, and Hope
Edited and with an Introduction by Luke Reynolds and Jennifer Reynolds
Rutgers University Press, 2009
Life's changes. They happen every day. Some large, some small. A few are very personal. Others impact the world. Dedicated to the People of Darfur: Writings on Fear, Risk, and Hope includes original and inspiring essays that celebrate the glories gained from taking risks, breaking down barriers, and overcoming any obstacles.

Nobel and Pulitzer Prize winners, a gallery of O.Henry award recipients, and many best-selling authors come together to share personal and compelling challenges and experiences. From contemplations on past drug use to reflections on gun control, social justice, passion and its sacrifices, and adventures such as skydiving, mountain climbing, and golfing, the topics vary greatly. This kaleidoscopic anthology is a commentary on the lives of prominent literary artists and ordinary citizens who have made simple, yet powerful choices that provoked change in one's self and for humanityùmuch the same way that Luke and Jennifer Reynolds do by building this invaluable collection for readers and the world of human rights.

Not too long ago, as struggling graduate students, Luke and Jennifer Reynolds conceived this uniquely themed volume as a way to raise funds to support ending the genocide in Darfur. Some people carry signs, others make speeches, many take action. What is most special about this book is that it extends beyond words and ideas, into a tangible effort to effect change. To this end, all royalties from the sales of Dedicated to the People of Darfur:Writings on Fear, Risk, and Hope will benefit The Save Darfur Coalition, an organization that seeks to end the genocide in Darfur, Sudan.

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Telling the Technical Services Story
Communicating Value
Kimberley A. Edwards
American Library Association, 2021

Technical Services isn’t the hidden discipline it once was. Even so, despite all the cross-departmental interaction, misconceptions about the work are all too common. It’s incumbent on technical services staff to take a proactive approach by communicating to others their value to the library and institutional mission. Spotlighting several successful initiatives, this collection will give you the guidance to bolster communication within departments, across the library, and campus-wide. You’ll learn about

  • applying the 7 principles of communities of practice to break down silos;
  • software such as Trello, Basecamp, and Confluence that can improve communications workflows;
  • ticketing systems and training to help frontline staff solve e-resource access problems;
  • engaging faculty in collection decisions using a mix of communication channels;
  • how informational classes on metadata can improve the work of staff across the library;
  • supporting research data management through metadata outreach; 
  • using focus groups to develop shared expectations with subject librarians;
  • 4 narrative strategies to market library resources;
  • using infographics as a dynamic way to illustrate progress in a collection management program;
  • developing an external communication plan for a library de-selection project;
  • using portfolio management to collaboratively implement new services; and
  • planning a cross-departmental retreat.
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